Privacy Policy

TwtAPI.com values your privacy. This policy explains how we collect, use, and protect your personal information.

Last updated: 2025-02-26

1. Information We Collect

To provide registration, login, API access, billing, and support, we may collect:

  • Account information: e.g. email, password (stored in encrypted form), and nickname if provided;
  • Usage and device information: e.g. IP address, browser type, visit time, API call logs and usage;
  • Payment-related data: when paying via a payment provider (e.g. Stripe), we may receive order ID, amount, and status, but we do not store full card numbers;
  • Information you provide: e.g. contact form submissions and support communications.

2. How We Use Your Information

We use the above information to: provide and maintain the Service, authenticate users, bill and prevent fraud, enforce quotas and rate limits, improve our product and documentation, respond to inquiries and complaints, and comply with applicable laws.

3. Sharing and Disclosure

We do not sell your personal information. We may share necessary information with:

  • Payment providers (e.g. Stripe) to process payments;
  • Cloud and infrastructure providers that host and operate the Service;
  • Courts or authorities when required by law or to protect our and users' rights.

4. Cookies and Similar Technologies

We use cookies and similar technologies for login state, language preference, security, and basic analytics. You can manage cookies in your browser; disabling essential cookies may affect login and some features.

5. Security and Retention

We use industry-standard measures to protect data, including HTTPS, encryption of sensitive data, access controls, and security reviews.

We retain your information only as long as needed for the purposes in this policy or as required by law. After account closure, we will delete or anonymise your personal data within a reasonable period.

6. Your Rights

You have the right to access and correct your account information and to view API usage and orders in the dashboard. You may also request deletion or anonymisation of your personal data (subject to legal retention requirements) or withdraw consent—contact us to exercise these rights.

7. Minors

The Service is not directed at users below the legal age of consent. If we learn that we have collected personal information of a minor, we will delete it as soon as practicable.

8. Updates and Contact

We may update this policy from time to time. Updated versions will be posted on this page with a "Last updated" date. We may notify you of significant changes via the site or email.

If you have questions about this privacy policy or our data practices, please contact us via the Contact page or our support email.